Santa Barbara County Sleep Shoppes & Design Center in Santa Barbara, CA Open now

Reviews about Santa Barbara County Sleep Shoppes & Design Center

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  September 21, 2019, by Fran Finney
  BUYER BEWARE! This shop follows a strict "all sales final" policy. I found out the hard way. I made a purchase for a reclining chair by credit card, with my salesperson, Shaun.. The chair was scheduled to be delivered to my home in two weeks, as a surprise birthday gift. However, I was not completely satisfied by the chair I had chosen. (The in-store choices were very limited, and this one felt flimsy and uncomfortable, and looked used.) Two days later found a much nicer reclining chair at a different shop in town. I immediately returned to the Santa Barbara County Sleep Shop to void my purchase. The chair was still on display, nothing had been changed, not even the tags. To my surprise, Peter, the sales person who was there, refused to deal with me, saying he was a former lawyer and that the receipt stated "all sales final" I returned later that day to deal with Shaun. Shaun was willing allow me to return the chair, but only with a $45.00 "restocking fee" charge to my credit card. If you do make a purchase at this store, MAKE SURE you are 100% satisfied before you hand over your credit card!
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  March 02, 2019, by Katelyn Browder
  we had ordered a trundal bed and they told us we would get it 2-3 days and it didnt happened two weeks passed by and they called us saying our bed would be delivered at 12 pm and it was "mixed up" and then the next day they called us saying we would get our bed 12 or 2 and we never got it and then we wanted our money back and we called and went it and they wouldnt give our money back and so they said we would get our bed either monday or tuesday and that didnt happened so now they say we are getting our bed tomorrow, so we will see but i recommend to not buy anythingv from this place! VERY POOR SERVICE!!!!!